RUEN
2019 Interactive Sustainability Report

Hotline information system

The Company effectively operates a special-purpose confidential channel, through which an employee or an outsider can report facts of various violations related to the Company’s activities — professional activities, corporate governance and corporate ethics issues, respect for human rights, work schedule, social aspects, industrial and environmental safety, labor protection, quality of products and services, other issues, including those of corruption nature – Hotline. Calls are received by an independent operator. All messages are checked.

There is an option of an electronic form submission on the Company’s website at tatneft.ru/goryachaya-liniya with a choice of the message subject.

When sending a message on the hot line, you can choose to receive feedback.

The main topics of inquiries: labor issues and wages, tender procedures, proposals for improvement, requests for assistance to veterans and employees, signals of possible violationsnd abuses. Each inquiry was considered with adoption of appropriate measures, including those aimed at reducing the risks of violations in production and economic activity, as well as at increasing labor discipline and employee responsibility. Additional control measures have been introduced to prevent previously identified violations in the future.

HOTLINE INFORMATION SYSTEM

Telephone
8 800 100 4112